How care coordination software is reshaping the quality of mental health service delivery

Nalaka Withanage Digital Transformation, Healthcare

Every hour spent by a clinician treating a mental health patient creates at least 30 minutes of paperwork. Improving Mental health services quality is a complex task. It has a higher level of clinical documentation, legal and care coordination requirements. Read how modern care coordination software assist hospitals and community care services to deliver better patient outcomes. Care Coordination software …

5 reasons why specialist outpatient clinics need an effective referral management system

Nalaka Withanage Digital Transformation, Document Process Automation, Healthcare

A patient’s journey with a care provider starts with a referral. Care provider organisations receive referrals through many different channels. Often this process is information intensive and is document-driven which requires a higher degree process control and visibility. My goal here is to highlight some of the top challenges faced by health providers today and how an effective referral management …

Migrating to Office 365 ? What is your metadata strategy ?

Nalaka Withanage Uncategorised

Are you in the process of planning your content migration to Office 365? If so have thought about your metadata strategy? The aim of this post is to highlight the importance of having a clear and consistent metadata strategy for the success of your electronic document and records management solution with SharePoint. A large variety of documents is used today: …

Top 7 SharePoint Document Scanning Best Practices

Nalaka Withanage Uncategorised

Are you planning to scan and digitise all your paper documents and manage them electronically in SharePoint?  Then you are in the right place. SharePoint is a mature Enterprise Content Management (ECM) platform that allows you to manage the full lifecycle of content in an orgnisation. However in order to get the maximum value of its rich ECM capabilities you need …

Correspondence Management Solution Framework for Microsoft SharePoint 2013

Nalaka Withanage Uncategorised

Automatic generation of outbound documents such as correspondence, letters, contracts, policies, statements, invoices, marketing collaterals etc is a common business task that falls into the broader Enterprise Content Management (ECM).  Organisations of all sizes spend a significant amount of time responding to enquiries that demand official correspondence. What if these response times could be drastically shortened? In this post, I am going …

Top 3 must have features of a modern document management system

Nalaka Withanage Uncategorised

Automatic document classification Manual document classification and uploading content into the document management system is slow, error phone leading to process inefficiencies. Automatic document classification can intelligently recognise the text of a inbound document or email and decide what the document is about and route it to the relevant location of your document management system where the right business process …

Top 3 document scanning mistakes companies do and how to avoid them

Nalaka Withanage Uncategorised Leave a Comment

  Today I like to share top 3 mistakes that we have seen companies do when it comes to planning and designing of their document scanning solutions. Documents are an integral part of everyday business. Streamlining document centric business processes especially at the fore front of the business, makes a significant difference to the bottom-line and top line of business …

How to maximise the value of EMR with ECM

Nalaka Withanage Uncategorised Leave a Comment

The healthcare industry faces numerous challenges today. This includes rapidly changing regulatory reporting requirements, financial constraints and demand for higher quality of care. Most hospitals have heavily invested in their core applications such as Patient Administration System (PAS), Clinical applications (EMR/EHR), Radiology (PACS) and billing systems. These systems are usually database driven isolated repositories far away from today’s systems of …

Adopting Microsoft SharePoint as a complete Enterprise Content Management (ECM) solution

Nalaka Withanage Uncategorised Leave a Comment

Microsoft SharePoint is a flexible technology platform that allows you to Organise, Share, Build and Manage business solutions. One of the core features of SharePoint is its rich Document Management capability. Most organisations today use Microsoft SharePoint as an intranet or as a general Document repository. As organisations today are looking at doing more with less, they are now looking …