The health care industry is in a state of rapid change. The adoption of Electronic Medical Record (EMR) systems promises to advance the quality, safety, and reliability of patient care by making data more widely available. However they fall short in managing content relating to an individual patient in a single patient view. This creates compliance, security, privacy, archiving, document exchange and timely information access complexities.

DCE offers content management solutions that helps healthcare organisations to capture, store, manage and access both clinical and non clinical data in a centralised and controlled manner. Our solutions are designed to scale seamlessly and supports healthcare interoperability standards. We deploy solutions on-premise, in the secure cloud or as a hybrid solution.

We provide software solutions in following areas

• Medical records scanning and digitisation
• Referral management and scheduling
• Health insurance claims processing
• Capture patient data via workflow enabled electronic forms
• Clinical mobility

DCE help organisations to improve their efficiency of managing both clinical and non clinical data in a meaningful manner. Overall this results in giving doctors and providers access to a single patient view so they can better evaluate and correlate test results, compare images and patient histories, make more informed diagnoses, and deliver better care.

In todays world customers are demanding fast, responsive and easy ways to access services provided by organisations. Increasingly this is via mobile devices. Those organisations that can provide a seamless customer on boarding solutions will gain market share. In order to provide this capability organisations need to provide a rich personalised and timely customer experience.

Using our solutions, new account applications and supporting documents can be captured digitally from any source – when and where the information is first available. The solution then extracts and validates the content, facilitates the resolution of exceptions, acquires trailing documents, and uses dynamic workflows to ensure that the onboarding process is completed in a timely and cost effective manner with mobile capabilities.

With our solution offerings you can:

• Improve customer experience
• Reduce Costs and Speed of Processing
• Improve Data Accuracy and Eliminate Lost Documents
• Save Time and Minimize Paper Handling
• Improve Competitive Positioning

Organisations today are struggling with the growing flow of incoming and outgoing documents in its multitude of forms. Lack of visibility and control creates inefficiencies and duplication of effort. This creates poor customer communication and leads to customer dissatisfaction.

DCE offers an integrated Digital Mailroom automation solutions to track all the incoming and outgoing Correspondence of an organization and make them available to all application users according to their roles and access. Our solution provides an electronic means of storing, retrieving, and routing correspondence for review and approval with powerful cases management features. We utilise best of breed technologies on the Microsoft Office365 and SharePoint platforms coupled with best practice professional services.

With our solution you can:

• Create consistency between paper and electronic correspondence
• Reduce processing costs including physical cost of transporting paper
• Lower organisational risk thorough improved content security
• Ensure audibility and regulatory compliance
• Provide dynamic case management
• Enhance cross team collaboration

The highly transactional nature of the Accounts Payable function makes it a prime candidate for automation. The current processes are manual and effort intensive, requiring a large number of AP employees to ensure purchase orders/invoices are processed and suppliers are paid. Accounts payable process automation enables faster processing, a lower headcount, more timely and accurate information, and, most importantly, a positive impact on your bottom line.

DCE can deploy platforms on-premise, in the cloud or hybrid. Our solutions include

• Accounts payable/Accounts receivables  automation
• Sales order processing automation

Using the AP Automation solution offered by DCE you can:

• Capture and extract key data from invoices received in any format (paper, digital documents, e-invoices, etc.)
• Route invoices to approval and allocation workflows
• Get faster invoice approvals via mobile devices
• Revolutionise the AP department
• Maximise AP cash flow opportunities
• Improve supplier relationships
• Ensure compliance and auditability
• Increase process visibility via Analytics and reporting